We are on a mission to create a more human world of work and are seeking a visionary Chief Operating Officer (COO) to be part of the journey. The role is not just about managing operations – it's about leading with compassion, fostering a culture of caring performance, and nurturing strong client relationships.
You will be at the heart of our organization, executing strategies that resonate with our vision of human-centric leadership. Your role will be instrumental in guiding teams towards continuous growth, improvement, and client satisfaction, all while maintaining a deep commitment to our values. You should have a proven track record in team leadership, operational discipline, and client relationship building. You will be a self-starter and thrive in a scale-up organization.
An extensive meditation practice or other spiritual journey is required. And extensive experience in a Tier 1 or 2 professional services firm is a must.
The role has a dual focus with half of the time on client development and client services whilst the other half spent on internal operations.
1. Being an inspiring leader through influence:
- You will be a force of inspiration and clarity of direction within our firm. You will lead, mentor, and inspire people at all levels, fostering a positive and supportive work environment where everyone can thrive.
2. Leading our client service and internal operations:
- Strategic Planning: Collaborate with the Managing Partner and executive team to develop and implement strategic plans that align with our goals and advance our mission.
- AI: Define and execute a strategy to make AI a natural augmentation of our firm.
- Operational Management: Transform and manage the day-to-day operations of the organization, ensuring smooth and efficient processes that align with our human-centered approach.
- Financial Oversight: Support our Finance Director in monitoring financial performance and ensuring financial sustainability.
- Compliance: Ensure the organization complies with all relevant laws, regulations, and industry standards.
- Technology and Innovation: Oversee the company’s IT and technology strategy, ensuring that systems are up-to-date and support business needs and drive innovation.
3. Serve and develop clients for great client delight:
- Build and sustain meaningful client relationships, ensuring their satisfaction and reinforcing our reputation as a trusted partner.
At Potential Project, our purpose is to create a more human world of work through harnessing the full potential of the mind. In this new world of work, people are focused, calm and resilient, even happy at work. There is time for connection and compassion for one another, even on the busiest days. This new world begins inside, in the mind.
Potential Project is a global research, leadership development and consulting firm that partners with leading organizations to uncover the power of the mind – how it is wired and how to rewire it for new behaviors and different outcomes. Through integrating cutting-edge neuroscience, evidence-based research and contemplative practices from the wisdom traditions, we have helped over 375,000 people in 600+ companies to enhance performance, resilience and creativity and to develop leaders who are more agile, compassionate and courageous.
We are present in 21 countries with a network of 55+ consultants and facilitators, and we serve hundreds of forward-thinking companies like McKinsey, IKEA, Unilever, Cisco, LEGO and Microsoft.
We welcome candidates from all backgrounds, experiences, and abilities to apply. We believe in the power of diversity to drive innovation and creativity.
If you are interested, please submit your CV and a motivation letter by clicking on the "Apply" button.
We are dedicated to creating a culture of support and understanding. If you require accommodations during the application process, please let us know, and we will work with you to meet your needs.
Potential Project is a people-centered company. It is what we teach and what we live. We insist on our team having a truly human experience of their work. Potential Project has committed itself to inclusion, respect for difference, and fairness, and guarantees the same rights to all its team members to ensure the fullest degree of success for each individual and for the organization.
